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The administrators can now process Stripe refunds directly within Canvas Catalog, without needing to switch to an external system. This streamlines financial workflows and improves accuracy. With real-time status updates, role-based permissions, and visibility into refund data, we have greater confidence in our ability to manage learner transactions efficiently and securely.

The administrators can now process Stripe refunds directly within Canvas Catalog, without needing to switch to an external system. This streamlines financial workflows and improves accuracy. With real-time status updates, role-based permissions, and visibility into refund data, we have greater confidence in our ability to manage learner transactions efficiently and securely.

What's new?

A new Refund button added directly in the Orders tab within Catalog Analytics

Ability to issue full or partial refunds from within Catalog

Role-based permission controls to determine who can issue refunds

Analytics and reporting updates that track refund activity across time

Why is it valuable?

Refund processing has historically been a manual, disjointed experience that required logging into Stripe and reconciling records separately. With this enhancement, we gain a centralized and simplified refund process that reduces workload for our staff, eliminates unnecessary back-and-forth, and enhances the learner experience by making financial interactions faster and more transparent.

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