[ARCHIVED] Lock Email on Student Account

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lhenson
Community Contributor

Is there a way to lock the primary email account for student accounts?  I don't mind them adding additional email addresses, but we use their school email to place them in manually created courses for our school.  When they change their email address, I can't get them enrolled in those courses.

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KristinL
Community Team
Community Team

Hi!! At the account level, go to settings. In the first tab, also called settings, there is an option that limits a user's ability to change their email address. To "lock" those institution-assigned email addresses, make sure the box is unchecked.

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Users will be able to add additional emails. Unfortunately, as outlined in Is there a way to prevent users from adding additional email addresses? it's hard to prevent users from making a non-institutional email the primary email on their account. I know that thread is old, so if this has changed in the last year, I hope that someone chimes in.

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