This behavior has been resolved and deployed to the production environment as of 4/30/24.
Description
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When a classic quiz question contains an image and the quiz is migrated into a New Quizzes assessment, the image will appear broken in the Respondus LockDown Browser for the student.
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When an image is selected from Course Files or User files, it will not show in a Respondus browser session in New Quizzes
Expected Behavior
Images in NQ should display in the LDB.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisite: At least one student and one teacher in a published course. The LDB installed.
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Create a classic quiz and embed an image into a question
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Migrate the quiz into a NQ
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As the teacher, navigate to the LDB link in the course navigation, and enable the LDB for the NQ
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As the student, take the NQ in the LDB
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Note that the image is broken
Additional Info
QUIZ-13366
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
