This behavior has been resolved and deployed to the production environment as of 9/5/25.
When users preview Global announcements from their dashboard, images appear broken.
Images added into the Global announcements should not be broken.
No workaround exists at this time.
Prerequisites: Add Global announcements with images and have at least a student or Teacher in the account.
-
Act as the user once the Global announcement has been created.
-
Note that once you land at the dashboard, the Global announcement with images will not display the images but instead, number values will be displayed.
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.