Importing SIS data returns a 400 error


This behavior has been resolved and deployed to the production environment as of 4/17/24.


When attempting to import SIS data via API a 400 response is returned with an error.

"message": "An error occurred.",
"error_code": "bad_request"

The SIS imports page displays that the data is stuckinitializingbut progress never increases

Expected Behavior

Users should be able to upload SIS data via API.


No workaround exists at this time.

Steps to Reproduce

Import SIS data via API.

Additional Info


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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