Importing SIS data returns a 400 error
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This behavior has been resolved and deployed to the production environment as of 4/17/24.
Description
When attempting to import SIS data via API a 400 response is returned with an error.
"message": "An error occurred.",
"error_code": "bad_request"
The SIS imports page displays that the data is stuckinitializing
but progress never increases
Expected Behavior
Users should be able to upload SIS data via API.
Workaround
No workaround exists at this time.
Steps to Reproduce
Import SIS data via API.
Additional Info
SAS-3562
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.