Incorrect join in data tables causing incorrect average for Average Days Since Last Interaction
This behavior has been resolved and deployed to the production environment as of 10/9/23.
The current calcuation for Average Days Since Last Interaction, in the Student tab of Admin Analytics, is incorrectly calculating the days since last interaction for each student in each course.
It should be calculating the average based on the days since a student’s last interaction in Canvas (across all of that student’s courses).
Average days since last interaction is an average of the the last days since last interaction for each student (across the courses that are relevant to selected filters)
No workaround exists at this time.
Steps to Reproduce
Not available at this time.
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.