[OPEN] Admin Analytics is inflating discussion participations (fultoncountyic)

Canvas

Engineers are currently investigating the issue.

Description

Admin is looking at Admin Analytics for a sub account and under interactions by category for discussions they are trying to understand where the participation and page views numbers are coming from as the don’t appear to be correct.

Expected Behavior

To understand why the discussion participation and page views are higher than expected.

Workaround

No workaround exists at this time.

Steps to Reproduce

No steps to reproduce exists at this time.

Additional Info

OREO-3831


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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