Engineers are currently investigating the issue.
Description
-
When creating a new subject from a homeroom course in Canvas for elementary, available homeroom courses do not populate the dropdown menu for homeroom selection.
Expected Behavior
-
Homeroom courses where the teacher is enrolled and are not concluded should be populate the dropdown menu for homeroom selection when creating a new subject from the dashboard.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisite: Have a sub-account with Canvas for elementary enabled.
-
Create a new course and enable it as a homeroom course and publish.
-
Add a teacher to the course.
-
Check in the courses API that the workflow state is “available”.
-
Act as the teacher and navigate to “Home”
-
Inspect network traffic and select “Start a new subject”
-
Note that a GET request is made “/api/v1/users/self/courses?homeroom=true&per_page=100” and the response includes valid results.
-
Check the checkbox “Sync enrollments and subject start/end dates from homeroom“.
-
Select the dropdown for homeroom selection and note that no results are populating.
Additional Info
LX-2317
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
