[OPEN] Bulk migration of Classic Quizzes to New Quizzes on import will cause many to fail

Canvas

Engineers are currently investigating the issue.

Description

When there are a lot of Classic Quizzes migrating to New Quizzes in course imports, some or most of the quizzes will fail with an "Oops! Something went wrong importing <quiz name>" message.

Expected Behavior

Classic Quizzes should migrate without error.

Workaround

No workaround exists at this time.

Steps to Reproduce

  • Prerequisite: A couple courses with New Quizzes and Classic Quizzes enabled and the "New Quizzes migration during course import/copy" feature enabled.

  1. In course A, create 100 Classic Quizzes with questions.

  2. In course B, select to import all the content from course A and check "Import existing quizzes as New Quizzes".

  3. Navigate to the Quizzes tab and notice that some of the quizzes have an Oops! message.

Additional Info

QUIZ-13335


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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