Engineers are currently investigating the issue.
Description
When a template is enabled for an account, using the Copy this Course feature imports the active template to the new course. This can lead to duplicates of the template material if the course is copied more than once.
Expected Behavior
- Copy course should not trigger import of the template as described in release notes for templates.
- Note: Course copies do not use the course template; they retain a copy of the selected course.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisite: Have a sub-account with an active template.
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Create a course in the sub-account with template applied.
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Copy the course using the Copy course feature.
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Note that the new course imports the template before the course content which leads to duplicates of the template material.
Additional Info
LX-2506
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
