[OPEN] External annotations are no longer showing in Doc Viewer

Canvas

Engineers are currently investigating the issue.

Description

Annotations/comments are no longer being rendered through Docviewer like they once were.

Expected Behavior

That they are rendered like previously.

Workaround

The student could annotate their assignment again. This time within the docviewer so that it will show within our system.

Steps to Reproduce

  1. Create Course

  2. Create an assignment that allows file uploads

  3. View assignment as a student and submit a file that has a comment/annotation

  4. View assignment in speedgrader to not see any comment/annotation

Additional Info

RCX-2349


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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