[OPEN] New Quiz scores are reverting when 'Restrict student result view' or 'Allow Multiple Attempts' is applied after graded


Engineers are currently investigating the issue.


When a New Quiz Submission has been given a score from the gradebook after the initial score was applied on submission and then enable the LTI Settings to 'Restrict student result view' or 'Allow Multiple Attempts' it is causing the score in the Gradebook to revert back to what it was before the setting was updated.

Expected Behavior

Instead it should not affect scores that were applied in the Gradebook


No workaround exists at this time.

Steps to Reproduce

  1. Create a New Quiz Assignment with at least one question. (Any question type is ok.)

  2. As the student take and submit the New Quiz.

  3. As the teacher, manually update the score in the Gradebook.

  4. Navigate to the New Quiz settings and toggle ‘Restrict student result view' or 'Allow Multiple Attempts'.

  5. Navigate to the Gradebook and notice the Assignment score is reverted to the original score.

Additional Info


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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