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Issue Documented: 2025-11-04
Engineers are currently investigating the issue.
Description
When a discussion is imported from another course with checkpoints disabled, then is imported again after checkpoints have been enabled on the discussion in the source course, the gradebook does not load and displays an error in the course it was re-copied into.
Expected Behavior
Gradebook should display without errors after importing a previously imported discussion.
Workaround
Running SLM corrects the errors
Steps to Reproduce
Prerequisite: Have two courses in a sub-account with Discussion Checkpoints feature option enabled.
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In course 1 create a graded discussion with checkpoints disabled.
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In course 2 add students
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Import the discussion from course 1 to course 2
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In course 1, edit the discussion and enable checkpoints.
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Import the discussion again from course 1 to course 2
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In course 2 navigate to the gradebook and note that grades do not display and errors are present.
Additional Info
VICE-5667
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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