Engineers are currently investigating the issue.
Description
When a module is initially setup with no requirements the progress gets set to ‘completed’ for all enrolled users, regardless of it they’ve access the course already. When adding a requirement later and selecting the Re-Lock Modules option after saving the changes to the module the module progress is not always updated for all users.
Expected Behavior
Re-locking modules should re-calculate module progress and update UI to correct status
Workaround
No workaround exists at this time.
Steps to Reproduce
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Create a module in a course with an item and no requirements
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Publish the module
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Enroll some students
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Check the module progress in the UI
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Notice they all shows ‘completed'
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Add a requirement to the module item and re-lock when prompted
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Check the module progress of the students
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Notice they still show ‘completed’ in the UI
Additional Info
LX-2499
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
