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Issue Documented: 2025-11-17
Engineers are currently investigating the issue.
Description
When a student completely runs out of time in a New Quiz with a time-limit; when reopened through Moderate, the UI will allow students to fully interact with the quiz responses for an unlimited duration until the page is reloaded.
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UI does not indicate the expected time limit.
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When the page is reloaded a “Times Up!" message appears.
Expected Behavior
If a quiz is reopened without an indicated time limit, the student(s) should get a “Times Up!" message immediately and not allowed to change the quiz answers.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: a published course with at least one student enrolled:
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Create a New Quiz with a time limit (a few minutes will suffice).
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As a student, take the New Quiz and leave the quiz timer to run out.
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As a teacher, Reopen the Quiz for the student from the Moderate tab.
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As a student, Click ‘Resume’ and notice that the timer has no time limit set.
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If you refresh the page, a “Times Up!" message will appear.
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Additional Info
QUIZ-15713
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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