[OPEN] Some Pageview Events have a null timezone corrected event time

Canvas

Engineers are currently investigating the issue.

Description

Some Pageview Events have a null timezone corrected event time
Leading to undercounts in pageview counts

Expected Behavior

n/a at this time 

Workaround

No workaround exists at this time.

Steps to Reproduce

Join existing records with accounts to add timezone
Update event_date_tz with timezone date
Trigger downstream aggregations

Additional Info

OREO-3965


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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