[OPEN] Stylus free draw annotations no longer fully track on browsers

Canvas

Engineers are currently investigating the issue.

Description

When using the free draw annotation tool in SpeedGrader with a stylus on a browser, the drawing doesn't recognize continual drawing.

Expected Behavior

Instead it should allow continuous drawing.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisite: Non-Windows device with a stylus, published course with student and teacher.

  1. Create a file upload assignment and submit to it as the student with a file that can be annotated.

  2. As the teacher, use a device with a stylus and enter SpeedGrader.

  3. Attempt to use the Free Draw Annotation with a stylus.

  4. Notice that it doesn't continuously track the drawing, but putting a dot, then double tapping on the dot allows the drawing to kinda work.

Additional Info

RCX-1980


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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