[OPEN] When the 'People' page is disabled it can fail to load more users when you scroll to the bottom of it

Canvas

Engineers are currently investigating the issue.

Description

When a course has enough users that you’ll need to scroll to load more and the ‘People’ page is disabled in the course settings the people page can fail to trigger the request to load more results when scrolling down it.

Expected Behavior

Scrolling to the bottom of the people page in a large course should trigger more results to load in

Workaround

Adjust the screen size of your browser and this should trigger the pagination.

Steps to Reproduce

  1. Create a course with many users (I used 200)

  2. Disable the “People' page in the course navigation tab of the settings

  3. Load the /users page in the course and scroll to the bottom

  4. Notice it doesn’t trigger the request to load more

    1. If it does the first set scroll again and it should stop the next time you get to the bottom of the content

Additional Info

VICE-4525

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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