This behavior has been resolved and deployed to the production environment as of 3/1/22.
Description |
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Replying to a New Announcement email will post a reply to the Announcement even if its closed for comments
Expected Behavior |
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They do not expect to see any posts made to an Announcement if it's been setup to not allow any comments.
Workaround |
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No workaround exists at this time.
Steps to Reproduce |
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Add a student to the course with an email account that you have access to
Make sure this users notifications are set to ASAP for new Announcements
Create an Announcement that does NOT have the option of 'Allow users to comment' checked
Notice the user receives an email regarding the new course content, if they click 'Reply' from the Notification you will then see they have a reply within the Announcement
Additional Info |
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VICE-2439
Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.