Teachers/TA's/Admins return an error attaching files to graded discussions with Discussion Redesign enabled

Canvas

This behavior has been resolved and deployed to the production environment as of 2/28/24.

Description

Teachers/TA's/Admins return an error attaching files to graded discussions with Discussion Redesign enabled

Expected Behavior

Teachers, TA’s and Admins should be able to use the “Attach” function.

Workaround

If affected users attach items through [Insert]>[Document/Media/Image]>[Upload] instead of the “Attach” function they have no issues.

Steps to Reproduce

  1. Create Canvas Course with Discussion Redesign enabled

  2. Create a graded discussion

  3. As a Teacher, TA or an admin, reply to the discussion and attempt to attach file using the “Attach” button

  4. Notice the error message of “Error Uploading File” and the file does not attach

Additional Info

VICE-3931

Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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