Users in deploy regions and clusters are unable to favorite/unfavorite courses


This behavior has been resolved and deployed to the production environment as of 4/10/24.


Users who are within the regions where the most recent deploy was released too are unable to favorite or unfavorite courses. When they attempt too, console throws a Uncaught TypeError: Cannot read properties of undefined (reading 'dataset') error.

Expected Behavior

Users should be able to favorite / unfavorite courses as expected.


No workaround exists at this time.

Steps to Reproduce

  1. Act as a user who is within one of the recently deployed regions.

  2. Navigate to the courses tab in global navigation and select All courses.

  3. From here, attempt to select the star to favorite the course, notice that nothing happens.

Additional Info


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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