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Toggling LTI tool placements works in all accounts instead of only where tool is installed

Status: Completed
Published: 03-05-2025
This behavior has been resolved and deployed to the production environment as of 3/26/25. Description Toggling an LTI tool’s placements from the Settings → External Apps → Placements menu is avai...
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LTI

[OPEN] Some Instructure owned/created LTI's are blocked when Content Security Policy is enabled

Status: Open
Published: 01-30-2025
Engineers are currently investigating the issue. Description When the Content Security Policy is enabled, some Instructure owned LTI Apps are failing to embed content properly. Expected Behavior...
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LTI

[OPEN] Investigate Google Drive permission issues with new scope

Status: Open
Published: 01-24-2025
Engineers are currently investigating the issue. See Additional Info for more details and a joint note. Description Some students are unable to see embedded Google Drive files in Canvas when the t...
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LTI

{OPEN] Some Instructure owned/created LTI's are blocked when Content Security Policy is enabled

Status: Open
Published: 01-06-2025
Engineers are currently investigating the issue. Description When the Content Security Policy (CSP) is enabled on an instance, some LTI’s are being blocked and will not load. (Youtube, SCORM, Vime...
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LTI

Google Translate can overwrite native text with translated text unexpectedly

Status: Completed
Published: 11-14-2024
This behavior has been resolved and deployed to the production environment as of 1/29/25. Description When users are using the Google Translate tool in a course, if they edit and save an item (suc...
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LTI

External tool assignments passback 'null' for Canvas.assignment.dueAt.iso8601 when in a Blueprint course master

Status: Completed
Published: 10-30-2024
This behavior has been resolved and deployed to the production environment as of 12/5/25. Description External tool assignments are now seeing the value “null” passed back when in a Blue Print Mas...
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API

LTI

Fixing SCORM Package Export and Import Inconsistencies

Status: Completed
Published: 08-23-2024
This behavior has been resolved and deployed to the production environment as of 9/18/24. Description We're encountering issues where Commons packets retain outdated references from the source cou...
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LTI

SCORM tool intermittently shows "This website is under heavy load (queue full)"

Status: Completed
Published: 08-23-2024
This behavior has been resolved and deployed to the production environment as of 8/28/24. Description When accessing the SCORM tool, users intermittently see the error “This website is under heavy...
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LTI

Newly uploaded SCORM packages don't show in the course tab

Status: Completed
Published: 08-07-2024
This behavior has been resolved and deployed to the production environment as of 10/15/24. Description When uploading or viewing uploaded SCORM files, the tool shows "No packages" and doesn't allo...
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LTI

TurnItIn originality Score gets stuck when it's a resubmission with a duplicate attachment ID

Status: Completed
Published: 08-07-2024
This behavior has been resolved and deployed to the production environment as of 9/11/24. Description Student's submission isn't showing an originality score. Expected Behavior To show the stude...
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LTI

Configuring Zoom to send Recordings to studio is hindered by the new "Granular scopes" introduced by Zoom.

Status: Completed
Published: 06-03-2024
This behavior has been resolved and deployed to the production environment as of 8/12/24. Description Zoom recently updated their scopes, they have now what is called Granular scopes:https://devel...
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LTI

Studio

[OPEN] Intermittent “login_required” error when launching LTI 1.3 tools on iOS Devices

Status: Open
Published: 04-25-2024
Engineers are currently investigating the issue. Description Users are experiencing intermittent error messages of "login_required" and "Must have an active user session" when launching the LTI 1.3...
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LTI

MathType LTI shows a refused to connect error in the RCE in New Quizzes

Status: Completed
Published: 04-08-2024
This behavior has been resolved and deployed to the production environment as of 5/22/24. Description When trying to add MathType LTI content to New quizzes via the RCE it throws a Refused to conn...
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Canvas Quizzes

LTI

[OPEN] External Tool assignments set to open in a new tab block the "Find Rubric" button.

Status: Open
Published: 10-17-2023
Engineers are currently investigating the issue. Description When creating an external tool assignment that is set to open in a new tab, and then adding a rubric to it, there is an iframe overlapp...
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Canvas Assignments

LTI