How do we add students to a tracker? When we sync, they don't show up.

[JenniferFoskey]

We have students that are not showing up and they are new but have been here since the beginning of the year.  We checked their status in Infinite Campus, and they are all set.  How can we help them?

[TamraShort · Accepted solution]

Hello! I am sorry you are experiencing these issues. For any rostering issues, please submit a support ticket so they can check your sync. Submit support ticket