Student logs in through Clever and shows another student's info

[TimCrotwell]

I've got a student who accesses MC through Clever, but another student's info comes up. I think this is an issue for support to look at, but I can't find where to submit a specific student case here. I've checked the data on both students and it is correct on the Clever side. Recommendations? 

[TracyMacedonia · Accepted solution]

Hello Seth, You can click the question mark for help in the upper right hand corner of your screen in Mastery Connect.  From there you can submit a support request. I will also pass your situation along to support.  

Thank you!

Tracy