Links
Website: https://class.com
Documentation: https://www.class.com/Support
Support: https://class.com/Support
Sales Contact: sales@class.com
Release Notes: https://www.class.com/release-notes/
About
Class adds teaching and learning tools to Zoom. Class’ vision is to change the way the world learns. We are doing so by creating groundbreaking synchronous online teaching and learning technology that allows instructors to bring their physical classroom online. Class aspires to make learning more accessible and equitable for all.
Accessibility
Class Technologies is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.
To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at support@class.com.
Security
| HECVAT status | Last update: March 2022 Version: HEVCAT Full V3 |
| Data encryption | All data is encrypted in-transit with a minimum of TLS 1.2 and AES-256 when at-rest. |
| Countries of data storage | United States, Canada, Japan, Germany, Singapore, Australia. |
| Data storage method | Cloud |
| Data retention policy | Data shall be processed and stored for as long as required by the purpose they have been collected for. |
| Incident management program, policy, and testing | |
| Disaster recovery and business continuity plan and testing | Class has a documented DRP and BCP. Contact your sales representative for information |
| Security Standard Certificates | https://go.class.com/soc2/ |
| Third party testing and security controls practices | We have partnered with third-parties to perform both automated and manual testing of Class. |
Privacy
| Privacy policy link | https://www.class.com/privacy-policy/ |
| COPPA policy link | https://www.class.com/privacy-policy/ |
| Privacy department/officer contact: | privacy@class.com |
| Types of data collected | User login and activity data: first name, last name, email address, login, logout, participation, activity data, cookies. |
| Personally identifiable or personal data collected | First name, last name, email address, system information (IP address). |
| Data Deletion Request Process | |
| Third Party Data Sharing & Opt-out | |
| Cookies or Tracking Technologies used | |
| Analytics performed on Customer Data | |
| Data correlation practices | |
| Privacy Certifications or Seals | |
| Targeted Advertising using user data | |
| Privacy or data protection impact assessments | |
| Privacy Law Compliance | We are compliant with FERPA, COPPA, CCPA and GDPR, among other privacy laws. For details, see https://www.class.com/privacy-policy/ |
