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Partner Listing: Maestro_SIS_by_BocaVox

Partner Listing: Maestro_SIS_by_BocaVox

Maestro SIS by BocaVoxMaestro SIS by BocaVox

 

Links

Website: 

https://bocavox.com

Documentation: 

 

Support: 

https://maestrosis.zendesk.com/

Headquarters_Location

2900 Glades Circle Ste 500 
Weston, FL 33327 

Release Notes:

https://bocavox.com/news/ 

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  [Other User Resource Link]

Sales Contact: 

Ari Nemser 
Anemser@bocavox.com 
O: 954-4539705 
C: 609-462-7342

 

About

As the first commercially available Student Information System for Online and Blended Learning, Maestro SIS is a highly configurable and customizable student management software for medium to large, multi-tiered institutions. MAESTRO SIS is a SaaS solution with ongoing updates to keep institutions up to date with the latest industry trends, empowering administrators & educators by automating administrative tasks, and facilitating students & families educational experience for easy navigation - from Lead to Alumni. MAESTRO's dynamic capabilities include 2-way LMS integration with single sign-on, robust reporting & dashboard analytics, powerful communication & retention tools, academic pacing, & tools for competency management.

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Accessibility

Maestro SIS is level AA compliant for ADA accessibility. 

 

Security

   
Data encryption

All data is encrypted in transit, automatic encryption of passwords on the database and the option for encryption at rest with hashed passwords. 

Countries of data storage USA
Data storage method Data center – in process of moving to cloud 
Data retention policy Unlimited data retention
Incident management program, policy, and testing All clients are given a test site and access to our help desk applications for reporting trouble tickets.  Immediate response to Severity 1 and 3 incidents.  Periodic patches of non-critical issues.  
Disaster recovery and business continuity plan and testing Disaster Recovery based on FEMA template with periodic testing.
Security Standard Certificates SSAE No. 18 SOC 2, PCI-DSS, NIST, ISO, performed by Rackspace.
Third party testing and security controls practices Quarterly PCI scans and annual PEN testing.

 

Privacy

Privacy policy link

Student Privacy Pledge  
Privacy Shield Policy

COPPA policy link Coppa link appears on student landing page from Maestro's front-end.
Privacy department/officer contact:  Martha Calad 
Mcalad@bocavox.com 
Types of data collected Student PII
Personally identifiable or personal data collected Name, address, phone, email and DOB
Data Deletion Request Process Yes
Third Party Data Sharing & Opt-out Yes
Cookies or Tracking Technologies used Yes
Analytics performed on Customer Data Only if requested by client schools
Data correlation practices Not across all clients
Privacy Certifications or Seals

BocaVox is privacy shield certified. 
Privacy Shield 

Targeted Advertising using user data No
Privacy or data protection impact assessments N/A
Privacy Law Compliance GDPR 



Integration Instructions

Maestro SIS has a robust integration with Canvas using the REST API provided by Canvas. Many of the available calls are implemented to exchange data between Maestro and Canvas with the capability to expand to customers’ requirements.  

This integration can support various interactions such as creation and updates of courses/sections, users, enrollments in Canvas and periodic import of assignments, grades and attendance information from Canvas.  

Maestro also has the capability to import the data pertinent to Outcomes from Canvas into the SIS which enables stakeholders like administrators, teachers, students and guardians to have up-to-date visibility on student progress and achievements.  

Single Sign On is an important capability that enables Maestro to act as the center of the student’s learning platform enabling seamless access to Canvas and other systems with a single set of Maestro credentials. 

Version history
Revision #:
2 of 3
Last update:
‎02-01-2021 06:42 AM
Updated by: