Links
Website: | Support: | |
Headquarters_Location 2900 Glades Circle Ste 500 | Release Notes: | |
   | Sales Contact: Ari Nemser |
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About
As the first commercially available Student Information System for Online and Blended Learning, Maestro SIS is a highly configurable and customizable student management software for medium to large, multi-tiered institutions. MAESTRO SIS is a SaaS solution with ongoing updates to keep institutions up to date with the latest industry trends, empowering administrators & educators by automating administrative tasks, and facilitating students’ & families’ educational experience for easy navigation - from Lead to Alumni. MAESTRO's dynamic capabilities include 2-way LMS integration with single sign-on, robust reporting & dashboard analytics, powerful communication & retention tools, academic pacing, & tools for competency management.
Maestro SIS Support for Competency Based Learning - YouTubeAccessibility
Maestro SIS is level AA compliant for ADA accessibility.
Security
| Data encryption | All data is encrypted in transit, automatic encryption of passwords on the database and the option for encryption at rest with hashed passwords. |
| Countries of data storage | USA |
| Data storage method | Microsoft Azure Cloud |
| Data retention policy | Unlimited data retention |
| Incident management program, policy, and testing | All clients are given a test site and access to our help desk applications for reporting trouble tickets. Immediate response to Severity 1 and 3 incidents. Periodic patches of non-critical issues. |
| Disaster recovery and business continuity plan and testing | Disaster Recovery based on FEMA template with periodic testing. |
| Security Standard Certificates | SSAE No. 18 SOC 2, PCI-DSS, NIST, ISO, performed by Rackspace. |
| Third party testing and security controls practices | Quarterly PCI scans and annual PEN testing. |
Privacy
| Privacy policy link | Student Privacy Pledge |
| COPPA policy link | Coppa link appears on student landing page from Maestro's front-end. |
| Privacy department/officer contact: | Martha Calad Mcalad@bocavox.com |
| Types of data collected | Student PII |
| Personally identifiable or personal data collected | Name, address, phone, email and DOB |
| Data Deletion Request Process | Yes |
| Third Party Data Sharing & Opt-out | Yes |
| Cookies or Tracking Technologies used | Yes |
| Analytics performed on Customer Data | Only if requested by client schools |
| Data correlation practices | Not across all clients |
| Privacy Certifications or Seals | BocaVox is privacy shield certified. |
| Targeted Advertising using user data | No |
| Privacy or data protection impact assessments | N/A |
| Privacy Law Compliance | GDPR |
Integration Instructions
Maestro SIS has a robust integration with Canvas using the REST API provided by Canvas. Many of the available calls are implemented to exchange data between Maestro and Canvas with the capability to expand to customers’ requirements.
This integration can support various interactions such as creation and updates of courses/sections, users, enrollments in Canvas and periodic import of assignments, grades and attendance information from Canvas.
Maestro also has the capability to import the data pertinent to Outcomes from Canvas into the SIS which enables stakeholders like administrators, teachers, students and guardians to have up-to-date visibility on student progress and achievements.
Single Sign On is an important capability that enables Maestro to act as the center of the student’s learning platform enabling seamless access to Canvas and other systems with a single set of Maestro credentials.
