Links
| Website: mainstay.com |
Documentation: |
Support: support@mainstay.com |
| Boston, MA |
Release Notes: |
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[Other User Resource Link] |
Sales Contact:
Kelly Crabb, SVP of Sales |
About Mainstay
At Mainstay, we believe one conversation can spark a brighter future. Our engagement platform makes it easy for colleges and businesses to start and measure conversations that drive action at scale. Everything we do —from our rigorous research methods to how we build and train our behaviorally intelligent chatbots — is designed to help people take the next step toward achieving their goals.
Accessibility
https://learn.mainstay.com/accessibility-statement/
Security
Address each item in the table below either by inserting text directly or providing a link to your own resources. Delete these instructions before publishing.
| HECVAT status |
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| Data encryption |
address at rest and in transit |
| Countries of data storage |
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| Data storage method |
(cloud, owned data center, hybrid) |
| Data retention policy |
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| Incident management program, policy, and testing |
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| Disaster recovery and business continuity plan and testing |
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| Security Standard Certificates |
(e.g., SSAE No. 18 SOC 2, PCI-DSS, NIST, ISO, etc.) |
| Third party testing and security controls practices |
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Privacy
Address each item in the table below either by inserting text directly or providing a link to your own resources. Delete these instructions before publishing.
| Privacy policy link |
https://mainstay.com/privacy/ |
| COPPA policy link |
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| Privacy department/officer contact: |
Toby Jackson, CTO |
| Types of data collected |
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| Personally identifiable or personal data collected |
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| Data Deletion Request Process |
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| Third Party Data Sharing & Opt-out |
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| Cookies or Tracking Technologies used |
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| Analytics performed on Customer Data |
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| Data correlation practices |
(across customers or create profiles) |
| Privacy Certifications or Seals |
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| Targeted Advertising using user data |
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| Privacy or data protection impact assessments |
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| Privacy Law Compliance |
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Integration Instructions
Link_or_insert_instructions_here
