Knowmia Website | Tutorials and Training | TechSmith Support |
Okemos, Michigan | TechSmith Education Blog | |
TechSmith Academy Courses | Contact TechSmith's education sales team |
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Knowmia is partially conformant with WCAG 2.0 level AA.
For more information and to access TechSmith product VPATs, visit: https://www.techsmith.com/accessibility.html
HECVAT status | Contact sales for more information. |
Data encryption | In-transit: TLS 1.2; At-rest: AES-256 |
Countries of data storage | United States |
Data storage method | Cloud |
Data retention policy | User deleted data is retained 90 days. All data is deleted within six months of service termination. |
Incident management program, policy, and testing | https://www.techsmith.com/security.html |
Disaster recovery and business continuity plan and testing | Contact sales for more information. |
Security Standard Certificates | https://www.techsmith.com/security.html |
Third party testing and security controls practices | Annual third-party pen test. Weekly Detectify tests. Static code analysis. All code changes are peer reviewed. Gates in-place to prevent unintentional deployments. Automated vulnerable library detection. |
Privacy policy link | https://www.techsmith.com/privacy-policy.html |
COPPA policy link | See the TechSmith Privacy Policy Knowmia Terms of Service |
Privacy department/officer contact: | Email privacy@techsmith.com |
Types of data collected | See the TechSmith Privacy Policy |
Personally identifiable or personal data collected | See the TechSmith Privacy Policy |
Data Deletion Request Process | https://www.techsmith.com/privacy.html |
Third Party Data Sharing & Opt-out | https://www.techsmith.com/privacy.html |
Cookies or Tracking Technologies used | https://www.techsmith.com/privacy.html |
Analytics performed on Customer Data | See the TechSmith Privacy Policy |
Data correlation practices | See the TechSmith Privacy Policy |
Privacy Certifications or Seals | https://www.techsmith.com/privacy.html |
Targeted Advertising using user data | See the TechSmith Privacy Policy |
Privacy or data protection impact assessments | https://www.techsmith.com/privacy.html |
Privacy Law Compliance | https://www.techsmith.com/privacy.html |