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Partner Listing: eCare Vault, Inc.

Partner Listing: eCare Vault, Inc.

eCV Logo.png



Website: Sales Contact:  Erin Boyle Support:
Boston, MA      facebook.png  linkedin.png  youtube.jpeg



Founded in 2016, eCare Vault was built on the principles of breaking down the silos of care surrounding students with complex medical needs at the intersection of education and healthcare. Our mission is to take a human-centered Care Team approach to drive the continuity of care across multiple settings - from the school, to the home, and the community. This allows all stakeholders to have an active voice in care team collaboration, in order to enhance individualized learning, productivity, and health outcomes for all students in today’s world.

Our solution enables you to create a HIPAA and FERPA-compliant bridge from your school into the community to connect all stakeholders on a student’s team. This enables a student-centric collaboration environment, allowing your staff to connect with parents, clinicians, and community health departments to share sensitive information and enhance outcomes while protecting student privacy. Our solution was built to support safe and effective hybrid learning environments by driving privacy-compliant virtual connectivity and communication.

Check out our YouTube Videos:

Check out the Live Stream we were featured in with Instructure/Canvas

COVID-19 Effects on Mental Health for Students

How schools can provide much needed mental health and learning supports to ensure successful student outcomes in the new normal of education. Dr. Aparna Rao, Clinical Neuropsychologist and Founder of eCareVault, will offer her insights into what students in both K12 and Higher Ed settings are facing during the current global crisis.




HECVAT status Not Assessed
Data encryption AES-256 - Rest, TLS 1.2 - Transit
Countries of data storage USA 
Data Storage Method Cloud
Data retention policy As required per HIPAA for continued users. For more information, requests may be made through
Incident management program, policy, and testing Requests may be sent to
Disaster recovery and business continuity plan and testing Requests may be sent to
Third party testing and security controls practices Requests may be sent to




Privacy policy link Privacy Policy
COPPA policy link NA
Privacy department/officer contact:  Lori Nelson -
Types of data collected PII, PHI, demographic data
Personally identifiable or personal data collected Yes
Data Deletion Request Process Requests may be sent to
Third Party Data Sharing & Opt-out No 3rd party data sharing
Cookies or Tracking Technologies used De-identified user-flow tracking
Analytics performed on Customer Data Analytics only in-app, for client
Data correlation practices Fully de-identified
Privacy Certifications or Seals HIPAA Compliant iKeep Safe: FERPA & CSPC
Targeted Advertising using user data None
Privacy or data protection impact assessments No Assessments Taken
Privacy Law Compliance HIPAA, FERPA

Integration Instructions

Requests may be sent to

Version history
Revision #:
5 of 5
Last update:
‎02-01-2021 07:56 AM
Updated by: