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Canvas Teacher on iPad - Crashing

The Canvas Teacher app on the iPad crashes when I am marking an assignment and select comments.

I receive this error message: "Whoops! Something went wrong on our end. Don't worry, we've recorded this and will be taking care of it shortly."

This only started happening yesterday. I have tried all of the following with no success:

(1) iPad restart and hard restart

(2) uninstall and reinstall Canvas app

(3) updating iOS to 14.2

 

 

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Community Coach
Community Coach

@Timbo,

Is this issue still happening? There hasn't been an update to the app since October, so it's possible this could be an issue with iOS 14.2. I would suggest if you haven't already to contact your local tech support so they can investigate and report this issue. Hope this helps.