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When my students try to open an Office 365 collaboration I created for them, they get an error message. Is there something else I need to do so they can access the file?
Solved! Go to Solution.
Hi @tgustafson Thank You for your question. I have been stuck with this one before also.
I have found that those who get that error need to login to Office.com first. This seems to trigger some sort of magic behind the scenes.
Works a treat.
One other thing that could be a challenge is the students need to update their browser. https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en
Collaborations are great, it's well worth pursuing.
Sing out if you need a hand
Hi @tgustafson Thank You for your question. I have been stuck with this one before also.
I have found that those who get that error need to login to Office.com first. This seems to trigger some sort of magic behind the scenes.
Works a treat.
One other thing that could be a challenge is the students need to update their browser. https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en
Collaborations are great, it's well worth pursuing.
Sing out if you need a hand
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