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lolavalkyrie
Surveyor

Easy canvas not loading on windows, does not connect to ipad pro_

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Hi I can´t make it work, it does not open on my laptop I don't know what is the issue I have uninstalled it and installed it several times already. Please help I need this app to work on my photos easy canvas light was trying it out and even sold my wacom tablet.

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klundstrum
Community Coach
Community Coach

Hi @lolavalkyrie -

Welcome to the Canvas Community! Canvas is a learning management system used by learners around the world! This is a place where users come to collaborate and learn together.

I'm sorry that your Easy Canvas app isn't working, but I am not sure we can offer help. https://www.easycanvasprints.com/ has a phone number listed at the top of their website. Would that be a place to start as you seek support? Does the app have a help button you could use? 

If this isn't the right site...

https://apps.apple.com/us/app/easycanvas/id1228034134 

Alternatively, have you tried to open the question mark from the top right corner? This opened EasynLight for me, an EasyCanvas FAQ. On my iPad, it took a few moments to load in Chrome, but it did open. I also see a nice Support button near the top of the page.

Good luck with your project! 👍

View solution in original post

1 Reply
klundstrum
Community Coach
Community Coach

Hi @lolavalkyrie -

Welcome to the Canvas Community! Canvas is a learning management system used by learners around the world! This is a place where users come to collaborate and learn together.

I'm sorry that your Easy Canvas app isn't working, but I am not sure we can offer help. https://www.easycanvasprints.com/ has a phone number listed at the top of their website. Would that be a place to start as you seek support? Does the app have a help button you could use? 

If this isn't the right site...

https://apps.apple.com/us/app/easycanvas/id1228034134 

Alternatively, have you tried to open the question mark from the top right corner? This opened EasynLight for me, an EasyCanvas FAQ. On my iPad, it took a few moments to load in Chrome, but it did open. I also see a nice Support button near the top of the page.

Good luck with your project! 👍

View solution in original post