In order to prevent student enrollments from being hard concluded (or dropped) at the end of a term, the Term End Date in PowerSchool must match a student’s enrollment Exit Date. These dates are sent to Canvas from PowerSchool and are associated with a student’s enrollment.
If a student has an Exit Date that is earlier than the Term End Date, Canvas reads this as a drop and the student is hard concluded. The student will not be available for grading in the Gradebook.
If a student’s Exit Date matches or is later than the Term End Date, the student will be soft concluded on their exit date. The student will be available for grading in the Gradebook.
Term dates should not be edited in Canvas. Teacher and Student access dates can be extended to allow assignment submission and grade completion.
PLEASE NOTE: Editing the "Term runs" dates in Canvas will cause enrollments to be hard concluded at the end of the term, causing teachers to lose access to grading, as described above.
Locating the Exit Date:
The Exit Date for StudentSectionEnrollments can be pulled from multiple locations in PowerSchool. Unfortunately, Canvas Support does not have any way of pinpointing which field your specific instance of PowerSchool is pulling that Exit Date from. If you are not able to pinpoint the location of your Exit Date, we could recommend reaching out to PowerSchool Support for additional assistance.
Changing Term Dates:
All changes to Term Dates should be made in PowerSchool and synced to Canvas.
No changes should ever be made to the "Term Runs from" dates in Canvas for terms that were created by the PowerSchool sync. If changes are made to these fields, they become ‘sticky’ and the sync is no longer able to make changes to those dates moving forward.
If you have changed your term dates manually in Canvas, please contact Canvas Support. Canvas Support is able to correct the Canvas term dates and restore the sync with PowerSchool.
Note: The Term Run dates  are defined through a sync with PowerSchool. Changing these dates in Canvas will cause the sync with PowerSchool to fail. If you manually changed these dates in Canvas please contact Canvas Support to reinstate the sync.