Smart Search Feedback from an Instructor

sfielder
Community Explorer

I'm an instructional designer, and I got some good feedback from one instructor who used Smart Search. Here are his comments. IDK if I'm putting this feedback in the right place, but if it needs to be posted elsewhere, let me know.

sue

---

The idiosyncrasies I mentioned relate to search results I can't explain. For example: in my canvas shell "Master: ENGL 1010 3wk Nicholas Salestrom", when I SmartSearch the term "him/her", it gives me the following results:
 
sfielder_0-1722955024813.png

 

 
When I jump into the 1.1.VIDEO page, however, the searched-for text ("him/her") does not show up:
sfielder_1-1722955024814.png

 

Is the system reading the captioning? Did I literally say "him slash her"? I don't know. But this is clearly doing something MORE than a simple keyword search.
 
It gets more interesting, still.  Further down the results page (beyond the end of my first screenshot above), SmartSearch flagged an all-text page in that course. Well, I followed the link to that page (which, again, is nothing but text), and ran a CTRL+F search... and found no use of 'him/her'. So why is SmartSearch flagging this page as one of the results?
 
That's what's still got me scratching my head.
0 Likes