Continuing the Canvas Credentials Legacy LTI 1.1 Upgrade Journey



Dear Canvas Credentials Community,

We're here with an important update as we progress on our journey towards enhanced credentialing experiences. Building upon our previous communication, we want to reiterate the importance of the ongoing transition from legacy Canvas Credentials LTI 1.1 to its upgraded version.

Reiterating the Change and How to Upgrade:

As previously communicated, the phased sunset of legacy Canvas Credentials LTI is underway. For those still utilizing the legacy LTI 1.1, we encourage you to refer to our comprehensive upgrade guide for a seamless transition process. Upgrading ensures optimized user experiences, improved performance, and uninterrupted support for your credentialing journey.

Impact on Users:

This change specifically affects the usage of the legacy LTI 1.1. Free users can rest assured that they can still leverage the product on the new UI without any disruption. Our commitment to providing a cohesive user experience remains steadfast, and we're dedicated to ensuring a smooth transition for all users.

Automatic Upgrades for Inactive Customers:

We're pleased to announce that all inactive customers (who haven't utilized the legacy LTI 1.1 in the past 6 months) will be automatically upgraded to the new version by the end of April. This proactive approach aims to minimize disruptions and ensure that all users can benefit from the latest features and improvements.

Upgrade Process for Active Customers:

For our active customers, you have the opportunity to upgrade yourselves before we initiate automatic upgrades at the end of Q2. We encourage you to take advantage of this opportunity to familiarize yourselves with the upgraded version and its benefits. Should you encounter any challenges or have questions during the upgrade process, our support team is here to assist you every step of the way.

Final Thoughts:

We sincerely appreciate your understanding and cooperation as we navigate this transition together. Your feedback and input are invaluable to us as we strive to provide you with the best possible credentialing experience. Stay tuned for further updates and announcements as we work towards enriching our platform and enhancing your credentialing journey.

Thank you for being part of the Canvas Credentials community.

Best regards,

Canvas Credentials Team