🚧 Pardon Our Mess While We Renovate (Impact) 🚧

teryn_odom
Instructure
Instructure
11
2516

Impact.png

 This week’s release is the start of a months-long “renovation” of sorts meant to improve the design and user experience of Impact to be more accessible, intuitive, meaningful, and cohesive with other Instructure products. In doing so, our goal is to save you much-needed time, energy, and sanity, so that you can be more efficient and effective in addressing your use cases with Impact! During this process, you may notice some areas of the application that are updated, while others are not. We are doing our best to roll this out in phases that make sense and are the least obtrusive to you all. With that being said, don’t be alarmed if you notice minor changes outside of the planned phases. 

One such example is an initial update of the Settings menu which removes the previous icons to avoid conflict with icons elsewhere in the product and be more logical in regard to grouping. Visually, it will go from the image on the left below to the image on the right:

 teryn_odom_0-1709742266557.png           teryn_odom_1-1709742266563.png

Below, you can read about the several planned phases to update components inside of the application to give a more modern, cleaner, accessible, and user-friendly look, feel, and overall experience. 

Phase 1: End-User-Facing Messages

Expected Release: Q1

The first phase that will be unveiled in the next couple of weeks is the updating of end-user-facing messages. This is a mostly minor, aesthetic change that updates the design of messages, whether alone or contained inside of a campaign or as walkthrough steps. The core functionality and behavior of messages, campaigns, and walkthroughs will remain unchanged. Below are some example of old and new, so that you know what to expect:

Old Systray Message:

teryn_odom_2-1709742266623.png

New Systray Message: 

teryn_odom_3-1709742266812.png

Old Hint Message:

teryn_odom_4-1709742266600.png

New Hint Message:

teryn_odom_5-1709742266624.png

As you can see, the design isn’t too different from before. However, please note that due to this update and the fact that Canvas doesn’t currently have dark mode, we will be deprecating the dark theme messaging mode feature as shown below in Settings alongside this update.

Screenshot 2024-03-04 at 9.53.29 PM.png

Phase 2: Inline Editor

Expected Release: Q2

The second phase is the one that I am most excited about actually, albeit the most complex. It will not only modernize the Inline Editor visually, but it will be completely redesigned in a way that will be much clearer and more streamlined, all while making it quicker and easier for you to take action. Yay! The designs are almost done for this and I can’t wait for you all to see and experience it soon!

(Note: If you are interested in providing initial feedback on our designs, we’d love your input! Please comment and let us know your institution below and we'll reach out to you!)

Subsequent Phases

After the Inline Editor, the following phases are planned:

  • Phase 3: Settings (Q2)

  • Phase 4: End-User-Facing Support Center (Q2)

  • Phase 5: Support Center (in Dashboard) (Q3)

  • Phase 6: Campaigns (in Dashboard) (Q3)

  • Phase 7: Messages (in Dashboard) (Q3)

  • Phase 8: Walkthroughs (in Dashboard) (Q3)

We understand that change can be difficult and seek to keep you informed as to what is happening, when, and why. Just as a classroom renovation aims to create a more conducive environment for learning, we are updating the UI and UX of Impact to provide you with a smoother and more intuitive experience that will foster deeper and more meaningful engagement while saving you much-needed time and energy. We can’t wait to hear what you think!

11 Comments
notmichaeljfox
Community Explorer

Knowing a date for phase 1 might be handy as it may require us to adjust the height of messages to remove a scrollbar.

If you make changes to the messages, does that reset 'Do not show this again' for users?

teryn_odom
Instructure
Instructure
Author

@notmichaeljfox Thanks for the feedback! We are targeting a March 19th release for the first phase (end-user-facing messages). There is only a slight width increase to allow for better spacing and then a slightly taller height to account for the feedback area separate from the do not show again option. If this is a major concern for you, let me know your institution and I'll email you a way to test it in your browser. Additionally, in our testing, the change did not affect the visibility of messages for users who selected "Don't show this again" nor their feedback responses. Let us know if you have additional questions or concerns! 🙂 

notmichaeljfox
Community Explorer

Thanks for the date, and for probably replying outside of working hours. It's not a major concern, but it's always good to be sure. 🙂

eric_silva
Community Explorer

(Note: If you are interested in providing initial feedback on our designs, we’d love your input! Please comment and let us know your institution below and we'll reach out to you!)


Hi @teryn_odom, I'd love to provide feedback on the new designs! I'm with The University of Texas at San Antonio. 

If this is a major concern for you, let me know your institution and I'll email you a way to test it in your browser. 

Could you share this testing method with me as well? We have some messaging in very prominent places this week to large populations, so I'd like to validate just in case. 

Thanks!
Eric

teryn_odom
Instructure
Instructure
Author

That's wonderful, @eric_silva! I'll email you the two things in just a bit. Thank you so much! 

rpsloan
Community Participant

@teryn_odom I'm the Impact lead support for University of Missouri System. I noticed that the X to close the message is now not that noticeable anymore. It's too close to the text and it's smaller that the message title. The message title is also too large. Would there be a way to adjust message titles with this design change?

teryn_odom
Instructure
Instructure
Author

Hey @rpsloan - thanks for the feedback! Can you email me a screenshot of what you are seeing, so that I can check whether the behavior you are seeing is expected or no, then figure out best next steps?

AEstevill
Community Explorer

@teryn_odom, I'd love to also provide feedback on the new designs. I'm with Orange County Public Schools, FL.  Would love to see more about K-12 users using Impact, or groups as large as our district using Impact.

teryn_odom
Instructure
Instructure
Author

Hey @AEstevill, thanks for reaching out and for your interest in reviewing the new designs! We've added you and OCPS to the advisory group and you will be receiving an email regarding the first meeting within the next couple of weeks. We look forward to your feedback! 🙂 

cms_hickss
Community Coach
Community Coach

@teryn_odom  UCF would love to offer feedback on future designs and changes to Impact.

teryn_odom
Instructure
Instructure
Author

Hello @cms_hickss! Thank you for reaching out and for your interest in reviewing the new designs! We've added you and UCF to the advisory group and you will be receiving an email shortly for the first opportunity. We look forward to your feedback! 🙂