Instructure Community Cookie Notice

Last Updated: 2023-05-12

Information about our use of cookies:

Instructure, Inc. and its affiliates and subsidiaries ("Instructure", "we", "our", or "us") prepared this Community Cookie Notice to describe our use of cookies in our Community web site located here https://community.canvaslms.com/ (the "Community").

Our Community uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you use our Community and allows us to improve your experience using our Community.

Data collected via technology:

Our Community collects information from you, including browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit. We also use cookies and web beacons (as described below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. We improve our products and Community site by using Microsoft Clarity to see how you use the Instructure community site. By using our site, you agree that we and Microsoft can collect and use this data.

  • Cookies are small pieces of information stored on your computer's hard drive while you use our Community. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience in our Community.
  • Web Beacons are digital images we may use to log information on our Community. We use web beacons to manage cookies, count visits, and to learn what works and what does not. We also use web beacons to tell if you open or act on our emails.
  • Flash Cookies are used to store your preferences such as volume control or to display content personalized for you.
  • Third party partners who provide certain features in the Community, such as videos, may place Flash cookies on your device. Flash cookies are different from other cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. To learn more about Flash cookies, who has placed Flash cookies on your device, and how to manage privacy and storage settings for Flash cookies click here:

Analytics:

We use analytics services to help analyze how users use our Community. These services use cookies and scripts to collect and store information such as how users interact with our Community, errors users encounter when using our apps, device identifiers, how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site.

Types of Cookies That We Use:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Community when they are using it. This helps us to improve the way our Community works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our Community. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

How to Control and Manage Cookies:

You can instruct your browser to stop accepting cookies or to prompt you before accepting all cookies, or only third-party cookies, from any website that you visit. This is done by editing the settings in your browser. The instructions for performing these functions are usually found in the "options" or "preferences" or "settings" menu of your browser. You may also check the "help" option of your browser.

You may also control cookies via the OneTrust Cookie banner that loads on the Community webapges.

Please remember that:

  • Cookies are browser specific, so changing the settings on one browser will not change the setting in another browser, or on another device.
  • If you block all cookies, you may not be able to access some of the content, or features offered on the websites that you visit and that had relied on that cookie as a way to identify your browser as a permitted user of certain content.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.