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swilson34 · ‎05-20-2020

I had one reply, they had to do something on their end to refresh the cache. I guess new grades weren't uploading. But whatever they did still didn't work. The same instructor says she entered grades but they still show as 0. I have created another ticket for this as well. The instructor is experienced in Canvas, so I tend to believe that she did enter those grades.

swilson34 · ‎05-06-2020

We are also seeing this behavior. In this case there is a couple essay questions which are ungraded. We're testing to see if grading those will make the grade show up correctly. I submitted a ticket but I don't have an answer yet.

swilson34 · ‎03-11-2020

I just had a visit from an instructor with this exact issue. The quizzes under the Quizzes tab are random but they are correct under Assignments. Maybe the release has not fixed the issue? Or maybe we need to wait until tomorrow.

swilson34 · ‎03-09-2020

Was there a resolution to this one? I am troubleshooting this same issue today as reported by an instructor. There is no text in the HTML, I don't know if the student submitted by the app or using a computer or phone. I don't see a way to get the posts back but would like an answer to why it happens in the first place.

swilson34 · ‎03-09-2020

I have suggested that the instructor try this at home as well. We can't control all of out browser settings and I've run into this issue before with LTI access. Thanks!

swilson34 · ‎03-03-2020

One of our instructors recently discovered that he cannot cut and paste within Speedgrader for quizzes. We discovered that it is possible in Firefox or Chrome Incognito mode. He was trying to copy from the question or student comments and paste into this comments box. We have a workaround, I'm just wondering why this is so. Is it coding specific to Chrome?

swilson34 · ‎01-30-2020

I opened a ticket and this was the suggested procedure from Canvas. They called it an ongoing issue. https://community.canvaslms.com/docs/DOC-10700-4212190965

swilson34 · ‎01-29-2020

We're finding the same thing. We're also finding that occasionally the link doesn't work, especially in Discussion topics. It just shows File not Found or Blocks because of permissions. There doesn't seem to be a reason for the broken link.

swilson34 · ‎01-23-2020

I would like to add that we are only seeing this behavior in discussions, as far as we can tell it's not happening elsewhere.

swilson34 · ‎01-23-2020

We are seeing multiple instances of images not being visible to instructors or PDF files from instructors showing as not accessible. Yes, we already have a ticket in. Are we only ones having this issue? If you have had this issue, have you found a solution?

swilson34 · ‎11-26-2019

For the current assignment we left the settings as they are. I walked the instructor through the next part of her project set up, just like you describe. So there's a Group Set called Part 2 and three groups within it. That got rid of the unassigned list. The task/question was the same for the Group Set but the answers were only visible to the individuals in the group. We have a couple instructors who are really running the Group function through its paces, I'm learning a lot.

swilson34 · ‎11-18-2019

Actually it's not abnormal. The problem is the distinction between Group Sets and Groups. The instructor has them set up as 3 Group Sets, not Groups. They can view and participate in Sets to which they do not belong. So it's a little confusing, I'll need to play with it for a solution.

swilson34 · ‎11-15-2019

I'm going to contact support on this one. The teams can not only see the post across teams but they can also post to other discussions. I'll keep you posted.

swilson34 · ‎11-13-2019

Do you need to create the groups when you create the discussion? I see there is a New Group Category choice and I'm wondering if that's the way to make sure the groups don't mix.

swilson34 · ‎11-13-2019

Group discussion is checked so the choice in the Post To field is unavailable. [Note: Names partially redacted by Community Team to protect students' privacy.] This is the view in the groups.

swilson34 · ‎11-12-2019

I have an instructor who is using groups in her course and has discussion questions. She has 3 groups setup. The problem is that the groups are seeing the post from other groups. I masqueraded as a student in the Purple group and she was able to see and post in the discussion group for the Green group, I didn't think it should behave this way. When I look at the groups under people, I see the students names listed in the groups to which they are assigned and under the Unassigned Students list. Is there a setting within the groups that is affecting this behavior?

swilson34 · ‎07-03-2019

What is your school policy regarding the Inbox and students. Currently we do not allow them to choose all students, they have to pick who they are sending the message to. As opposed to the teacher who does have that option. Some of our faculty have had some negative experiences with that like selling stuff or accidentally hit the All Students when it was private information. While it would be a lot more convenient, we've found it's a little too dangerous. Is this the same for your institutions?

swilson34 · ‎10-18-2018

I never thought of using it for teacher self evaluation, good idea! I hope we can have this one as a lovely Christmas gift!

swilson34 · ‎05-01-2018

Here at McHenry County College we require and e-portfolio as part of the graduation requirement. We offer multiple workshops and help from the honor society to help students build the portfolio. They can download and save the file and keep it after graduation for their use so if we leave Canvas it doesn't matter. Since it's their work, they own it. I'm not sure if students have actually done that but the option exists and I always educate students about it. You can watch some exciting (but slightly outdated) videos about the e-portfolio graduation requirement. Save your Work | Create your E-Portfolio

swilson34 · ‎03-28-2018

Good point about the stability of the connection, it doesn't take much to foul up an upload.

Post Details	Date Published	Views	Likes
Cut and Paste disabled in quizzes in speedgrader One of our instructors recently discovered that he cannot cut and paste within Speedgrader for quizzes. We discovered that it is possible in Firefox or Chrome Incognito mode. He was trying to copy fr...	03-03-2020	642	1
Students outside of group can see discussions I have an instructor who is using groups in her course and has discussion questions. She has 3 groups setup. The problem is that the groups are seeing the post from other groups. I masquerade...	11-12-2019	1895	0
Student Permission and Canvas Inbox What is your school policy regarding the Inbox and students. Currently we do not allow them to choose all students, they have to pick who they are sending the message to. As opposed to the teacher wh...	07-03-2019	588	0
[Rubrics] Create a student-accessible rubric for self-assessments Our nursing and OTA staff are using self-assessments to help students evaluate their confidence in the skills they are learning for certification. The idea is that they can take this assessment and c...	03-10-2016	21609	25
Editable Rubric for Students I have a faculty member who wants to use the rubric as a self-evaluation tool for her students, but they don't have access to rubrics in Canvas. Any ideas on an online solution that would work ...	01-06-2016	558	0

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Member Since	‎07-20-2015

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