Community

I make mine a zero point assignment. I can't find a way to make them appear as content using the SCORM method...just happy they show up and work! For my volunteer work, I link from my google cloud account, so they show up as a link, not an assignment.  ... View more

Thank you @Chris_Hofer ! The same problem occurred in my work account yesterday, and the person in charge of the platform said that the procedure you outlined above had been their procedure for Storyline files. I did it, and it worked! In my free account, I'm still using the cloud platform solution.  ... View more

I upload the whole folder to a bucket in my cloud platform account. Here is a link to the tutorial I followed to do it. I'm not an IT person and can't program, so I rely on this kind of help.  https://www.youtube.com/watch?v=oHcB8dksPiM  ... View more

I am still having the same problem I reported initially. Re-uploading does not help. The projects I had uploaded a month earlier are all working with no problem. It is a change I noticed in late August.  The only way I have found to get around it is to publish to google cloud platform and embed the link.  ... View more

My request for help from my free account was rejected again. And now the project I totally re-created is also failing. It won't load at all. I have resorted to publishing on Google Cloud platform and embedding a link from there in the module.  ... View more

I'm going to submit the problem again to see if we can get an answer. If someone has a paid account, please submit it, too. I have encountered this only in my free account. I have not found this yet with my work account, so can't submit from there.  ... View more

I was not using the SCORM function...I uploaded the storyline projects just as material for the course, not as a graded assignment. Would the SCORM function still be interfering if I had not explicitly connected it? I am also using a free teacher account for these lessons and tried to open a ticket for help. I got the same message...that our tickets are not being supported. ... View more

@Chris_Hofer I spent quite a lot of time trying to figure out where the problem was coming from...I created the zip file and uploaded quite a few times (definition of insanity), I tried to make a new file and import the slides in and rename it, I tried to start with a new file and import scene by scene with an attempt to upload each time to see where it might break (it broke immediately and even worse), I tried to upload to my work Canvas account with a university, nothing worked. Then, I read in the Articulate community of a similar problem being caused by a corrupted file. At that point, I made a short storyline lesson and uploaded it; it worked, so I assumed that the issue might be a corrupted file and not necessarily a Canvas issue. I rebuilt the lesson, which took hours, and made sure to avoid visuals from outside sources. I had used a couple of visuals from a collection I had purchased about 5 years ago. It uploaded and is working just fine. Fingers crossed.  ... View more