About

DanielleLentz
Danielle Lentz
Rank:
Instructure
Title:
Customer Success Manager
Joined:
Sep 1, 2020 11:21:25 AM
Posts:
62
Solutions:
12
Likes Received:
53
Bio:
After 8 years of teaching students in various K12 and HE English and Science courses, Danielle is now a Senior Customer Success Manager over the new BizGov segment. She also previously served on the Instructure Training Team and a HE Customer Success Manager. She earned a BS in Education (minor in Communications) from Cornell University, and a MS in Leadership and Communications from the University of Tennessee, Knoxville. She has taught in Queens, Nashville, and Knoxville at the middle school, high school, and higher ed level. On the weekends, Danielle's hobbies include attending concerts, reading, going on hikes with her beloved pup, Chesney, and game nights with her equally competitive better half, Nick.

Most Liked Posts

  Facilitating Employee Onboarding Best Practices, Features, & Products to Take Onboarding in Canvas to the Next Level   One of the best things I love about Canvas is the journey it has gone on an...
Likes: 7
Welcome to the newly found BizGov Community Hub! For many of us here at Instructure, this has been a dream in the making for quite some time and, we are elated to bring this new space to light and gi...
Likes: 5
  The incredible thing about my role is I get the honor of working with different types of people ranging from seasoned admins to new institutions rolling out Canvas for the first time. This month...
Likes: 3
Do we have any update on how OneNote will function with the new LTI? Will it still be the link to a new tab or will it be an embedded page within Canvas? Additionally, will there be easier functionali...
Likes: 3
Join us as we explore ways for your institution to increase profitability and learner automation, from the start of the learner journey until course completion, via Canvas Catalog.    You will have th...
Likes: 2

Most Recent Posts

Join us as we explore ways for your institution to increase profitability and learner automation, from the start of the learner journey until course completion, via Canvas Catalog.    You will have th...
Nov 10, 2025 13:34 PM
Hello! The Google Meet was pretty quiet, so we concluded the live portion of the event a little early. If you'd like to share responses to any of the posted questions, let's use comments so we...
Oct 16, 2025 13:30 PM
Hello! You will need to make sure group sets and groups are created before the Discussion in order for the Group Discussion feature to work. Here is a guide with more information: https://community.ca...
Sep 05, 2025 09:47 AM
Hey Sarah! I would reach out to Canvas Support to get further insights into the discrepancies you're noticing. One thing to also note is login data can also vary based on login settings and usage ...
Sep 05, 2025 09:33 AM
Hey! Users have reported issues with opening MS Office documents (such as .docx and .pdf files) in Canvas on Mac computers, where files either appear blank or do not display properly. These issues are...
Aug 29, 2025 09:33 AM

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Earned: 2025-09-05