Community

Hello @SamuelMoody!  Sorry to hear that you are having latency issues with the speedgrader. We went ahead and looked into your speedgraders for multiple of your courses, but we didn't experience any delay. Are you still having the issue?  Issues like this can happen if there is a lot of traffic on your institution's site. If that was an issue, then it should clear up. Let us know if you have any other questions.  ... View more

Hello @JalynReeves,  We are sorry that you are experiencing that issue. We are having an issue with that at this time. We have a post for this issue: https://community.canvaslms.com/t5/Known-Issues/Course-code-and-short-name-fail-to-appear-in-the-student-To-Do/ta-p/517449 We have sent this issue up to our advanced support and we are hoping to get a solution soon. We are so sorry for the inconvenience. Let us know if you have any other questions.  ... View more

Hello @KrisBumsted,  We would recommend that you suggest that idea! I definitely see that language being beneficial for Canvas!  https://community.canvaslms.com/t5/Idea-Conversations/idb-p/ideas This is our idea conversations forum where teachers and admins can suggest ideas to our software developers. Not only can you suggest, but you can vote on other existing Ideas. ... View more

Hello @SunnivaRanestad,  We are sorry to hear that the student is not able to reset their password. First, are they trying to login here?  https://krm.instructure.com/login/canvas Have you been able to confirm that the email address they are entering is correct? You may want to consider reaching out to support so that we can look into the specific user's account. Hopefully, that will solve your issue, but let us know if you need anything else.  ... View more

Hello @chris_capen,  I think that Mastery Paths would be a good option for you. When students are assigned a certain path that you set up, they are only assigned to those assignments. So you wouldn't have to excuse them from the assignments that are not on their path because they would be assigned to those assignments. Furthermore, I don't think that it would affect your syncing ability in PowerSchool because their grade should be dependent upon their path.  Here is a guide that should explain its usage better. https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-use-MasteryPaths-in-course-modules/ta-p/906 Here is also a very good video guide. https://community.canvaslms.com/t5/Video-Guide/Mastery-Paths-Instructors/ta-p/384188   ... View more

Hello @saf5132!  To answer your question, yes. After they take the quiz and click on "Done" at the end, then they should be able to scrub forward without that constraint. Hopefully, that will solve your issue, but let us know if you need anything else.  Hope you have a great day! ... View more

Hello @carlos_gomez1,  I went into your school's account, and it appears that your role is no longer as the "Statistics - View” permission enabled. This permission gives you the ability to see statistics -- which included page views. If you believe that this is a mistake then I would reach out to your upper-tier admins and let them know that you no longer have the "Statistics - View" permission on your account role,  as they can change those permissions. Let us know if you have any other questions.  ... View more

Hey @amy_tracy_wells,  https://community.canvaslms.com/t5/Student-Guide/How-do-I-answer-each-type-of-question-in-New-Quizzes/ta-p/290 This guide is for students, but it shows you a picture of each type of question for New Quizzes. It's also nice to see how the students will view it. Hopefully, this helps! ... View more

Hello @koshea1,    I had a lot of professors use quizzes or discussions to mark whether the students are in attendance or not. For example, you could have the students post in a discussion or assignment when they attend the course. This will also allow you to have a time-stamp when they mark it.  ... View more

@JonHinde,    Yes, you can view those messages in your "sent" section of the Canvas Inbox. Here is a guide on the Canvas inbox if you are not familiar with how to navigate to it.  https://community.canvaslms.com/t5/Video-Guide/Inbox-Overview-All-Users/ta-p/383696 Scrub to 0:36 for specifically the navigate to the sent.  ... View more

Hello @lorraine_carey,  Thank you for reaching out! Unfortunately, there isn't a way to do this once you grade the submission. The average in the speedgrader is calculated from the graded submissions; you marking a submission with a zero is grading the submission. If you don't want the submission to be calculated in the average, then you will need to leave that submission un-graded. We are so sorry for the inconvenience. While this may not be possible at this time, we will also recommend that you leave any suggestions for improvement here.  https://community.canvaslms.com/t5/Idea-Conversations/idb-p/ideas This is our idea conversations forum where teachers and admins can suggest ideas to our software developers. Not only can you suggest, but you can vote on other existing Ideas. Let us know if you have any other questions.  ... View more

Hello @VGrant11,    We would also recommend that you contact your CSM, as they could also add more insight into your question.  ... View more

Hello @amwebb,    To add to your question, here is our role PDF that describes all the account permissions that an admin can set.  https://s3.amazonaws.com/tr-learncanvas/docs/Canvas_Permissions_Account.pdf Hopefully, this will add some insist to your inquiry. Let us know if you have any other questions.      ... View more

Hello @mofroerer,  Thank you for reaching out. Since your school district has terms and grading periods set up, then unfortunately there isn't a way to do this. Assignment grades are counted in the grading period that the due date falls under -- that is what determines which term it is. If you wanted to have an assignment be due this term, but counted for the next, then you would need to set up a separate assignment for which you put the grades in for the other assignment.  We are sorry for the inconvenience this may cause, but let us know if you have any other questions.  ... View more

Hello @CTroxell,  Thank you for reaching out! To answer your question, yes! You can import rubrics from Schoology into Canvas. This would be done by exporting the files from Schoology as a common cartridge file. Schoology has put out their guide on how to export files in this format -- and they mentioned rubrics in the guide.  https://support.schoology.com/hc/en-us/articles/201001843-How-do-I-use-Common-Cartridge- Once you export and save the files, you will need to import them into your Canvas course. Here is our guide on how to do this.  https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-import-content-from-Common-Cartridge-into-Canvas/ta-p/649 Hopefully, that will solve your issue, but let us know if you need anything else.  ... View more