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shouts · ‎07-13-2016

I sure hope adjusting the wait time for Turnitin LTI originality reports from 60 seconds to five minutes resolves the current issues. From what I've read in another area of the Community, this isn't a long-term fix, only a stop-gap until the long-term fix is released (hopefully before fall). Is it right for Canvas to post that this fix resolves anything? I don't think institutions continuing to have the issue of submissions not appearing in SpeedGrader should be given false hope. Sarah

shouts · ‎06-15-2016

I was able to get the rubric to cooperate with 0 points, but the shading is only visible if students access the comments from Assignments, and not Grades. Unfortunately, there are too many students and instructors in and out of this particular course to "train" them to look at feedback in only one location. I think I may go ahead and submit a feature request to all a 0 point rubric. Sarah

shouts · ‎06-15-2016

There are not going to be points listed on the rubric, only Full Marks or No Marks. So, being able to see the rubric highlighted would be idea. Final points are given based on a certain number of Full Marks received. This may be a feature request. Sarah

shouts · ‎06-13-2016

Ok, Admins - I need some advice. We have a course where students submit a video. The assignment is technically worth 10 points; however, students have to successfully complete criteria on a checklist. The instructor wants to convert the checklist into a rubric. Each criterion doesn't have points associated with it. The instructor wants to be able to open SpeedGrader, view the video with the rubric open, and then select Full Marks or No Marks for each criterion. Students are awarded the 10 points if they "pass" a certain amount of checklist items (rubric criteria). We found that we can do this; however, when a student views the rubric from the Gradebook, he/she won't see if Full Marks or No Marks was highlighted. There are just too many students involved, so asking them to only look at the assignment isn't going to work. I'm looking for suggestions on how to make this work since Pass / Fail rubrics aren't supported in Canvas. Unless they are, and I haven't been told? Our next ideas are to create a fillable PDF of the checklist so the instructor can use while watching the video in SpeedGrader or somehow incorporate this into a quiz. Your suggestions / ideas are greatly appreciated. Thanks, Sarah

shouts · ‎06-08-2016

Thanks Stefanie. I found lots of great ideas in that discussion. Sarah

shouts · ‎06-08-2016

Admins, How do you typically communicate Canvas (and other technology) updates with your faculty? I'm looking for some new ideas. Appreciate the shares! Sarah

shouts · ‎06-01-2016

Kona, We're waiting for some additional information from the students. I was going through old tickets, and I also found some where students report errors, but their collaborations do in fact get created. I guess I'm curious as to what issues other schools are having with Collaborations. Sarah

shouts · ‎06-01-2016

After looking at our tickets, I think a lot of our issues may be students immediately opening a ticket at the first sight of something wrong instead of trying to troubleshoot. I wish students would skip Collaborations and just use Google. Here are a couple of our current tickets (pending response from students). Canvas usually provides pretty generic responses (instructions for using Collaborations, this is a third-party tool, etc.). - Error appears when starting a new collaboration. - Group message did not get sent. - Would not attach collaboration document. - Started a collaboration and after putting in the persons to collaborate with, an error page appeared. Sarah

shouts · ‎05-26-2016

Most of the time, our Collaborations issues revolve around Google timing out and it looks like a collaboration wasn't started, but it really had been. I have two open tickets right now where with one, a student is saying she's having issues with the post disappearing or not being accessible for the other group members or herself. The second ticket involves an error a student receives when he tries to start a new collaboration. I'm currently waiting for him to provide a screenshot. I don't know if we're receiving an increase in Collaborations issues because more people are using the feature, or if there's an issue with the connection to Google. Sarah

shouts · ‎05-26-2016

Admins, Do you know if there is a resource either in the Community or online elsewhere with tips or information for troubleshooting student issues with Canvas Collaborations? I've noticed an uptick in complaints from students about issues with Collaborations. I'd like to help them as best I can without having to continually open tickets with Canvas. Thanks, Sarah

shouts · ‎05-20-2016

Elisabeth, I will definitely document your remedy for the next time this error appears. I told Turnitin that I would contact them immediately once the error appeared again since the ID removed Turnitin from this particular assignment. Thanks, Sarah

shouts · ‎05-20-2016

Linda, As far as I know, these were assignments created outside the Import Content tool. The dates would be set in the Turnitin settings. What's weird is that I couldn't see any of the settings once the error message appeared. I ended up deleting the assignment and setting a new one up, which remedied the situation. I'm waiting for the error to appear again so I can heavily document everything for Turnitin to research. Sarah

shouts · ‎05-16-2016

Admins, Have any of you had reports of the attached error appearing to students trying to access an assignment? I've only had three reports. I've found that creating a new assignment and deleting the old one clears up the error, but I'd like to know what the error is and how to mitigate future incidents of it. I opened a ticket with Turnitin, and this is what they said: The error you are reporting looks like the Post date is set before the Start date. Please try changing the Post date to see if that resolves the issue. The Post Date feature is available for accounts using GradeBook, GradeMark, or PeerMark. The post date is when grades and marked papers will be released for student view. It’s similar to returning the papers to your students so that they can see their grade plus any comments you made on their paper. Instructors set a post date so all students can begin viewing these at the same time. It is recommended that the post date be after the due date of an assignment (to give you time to grade), but it is possible to be before the due date. For PeerMark assignments, the post date must always be after the due date. Note: Students *cannot* access grades, or papers reviewed with GradeMark or PeerMark until the assignment Post Date/time has passed. The problem is, when this error appears, an instructor can't even make edits to the assignment. In addition, an error message appears in the LTI settings in Canvas if you try to make the Feedback Release Date before the Due Date. I'm going to respond to Turnitin, but the ID took off Turnitin, so I have no way to demonstrate the error to Turnitin, which is why I'm hoping the admin community has experienced this error before. Thanks, Sarah

shouts · ‎05-16-2016

I'm glad you pushed back. Keep us posted! Thanks, Sarah

shouts · ‎05-16-2016

Have you reported this to Canvas? And, if so, what was their response? Thanks, Sarah

shouts · ‎05-16-2016

Thank you @crafte for the explanation. Much more clearer than I was getting on my support tickets. Sarah

shouts · ‎05-13-2016

I have a due date dilemma I need advice on. We had an assignment where the student had issues with her assignment not showing up in SpeedGrader. The instructor insisted the student resubmit the assignment. So, because the assignment was TII enabled, resubmissions couldn't be made after the due date. I tried giving the student her own due date through Canvas' Edit Assignment Settings so she could resubmit, but that didn't work. I was able to change the due date for the entire class through Edit Assignment Settings in Canvas. I don't understand why I was able to change the due date for the entire class using Canvas' settings, but I couldn't give one student her own due date. I opened a ticket with Canvas, and they are insisting that Turnitin overrides Canvas settings. Well, if that's the case, why was I able to change the assignment's due date? The new due date didn't come from Turnitin settings, but Canvas settings. It's clear I'm not going to get any clarification from Canvas, so any insight from the admin community would be appreciated. Thanks, Sarah

shouts · ‎04-26-2016

Thank you @kona , I will check them out. Sarah

shouts · ‎04-25-2016

Random question - Does anyone when Canvas will post new videos for instructors and students here - Canvas Video Guide | Canvas Guides starring the new user interface? Currently, there are only two videos that pertain to the new UI, but they're only for admins. Sarah

shouts · ‎02-29-2016

Thank you Kelley. I'll try to make sure our students are keeping the app and browser updated. Sarah

Post Details	Date Published	Views	Likes
Pass / Fail Rubric Scenario - Ideas Wanted Ok, Admins - I need some advice. We have a course where students submit a video. The assignment is technically worth 10 points; however, students have to successfully complete criteria on a checklist...	06-13-2016	2204	5
Communication Ideas Admins, How do you typically communicate Canvas (and other technology) updates with your faculty? I'm looking for some new ideas. Appreciate the shares! Sarah	06-08-2016	662	5
Collaborations Help Admins, Do you know if there is a resource either in the Community or online elsewhere with tips or information for troubleshooting student issues with Canvas Collaborations? I've noticed an uptic...	05-26-2016	1614	2
Turnitin LTI Error Admins, Have any of you had reports of the attached error appearing to students trying to access an assignment? I've only had three reports. I've found that creating a new assignment and deleting th...	05-16-2016	4978	7
Due Date Dilemma I have a due date dilemma I need advice on. We had an assignment where the student had issues with her assignment not showing up in SpeedGrader. The instructor insisted the student resubmit the assig...	05-13-2016	1546	5
New Videos Starring the New UI Random question - Does anyone when Canvas will post new videos for instructors and students here - Canvas Video Guide \| Canvas Guides starring the new user interface? Currently, there are only two vi...	04-25-2016	817	3
Possible LockDown Browser iPad App Bug Is anyone experiencing an issue with the LockDown Browser iPad app where students will be logged in to LockDown Browser and the Canvas course but there's a message that appears saying LockDown Browse...	02-22-2016	1841	4
SpeedGrader expected behavior Is it expected behavior for a comment added to SpeedGrader to carry over from one student to another if you don't click Submit Comment and just move to the next student?	02-22-2016	530	1
Feedback Release Date Is the Feedback Release Date only applicable if using GradeMark, or does it work if SpeedGrader is being used? Thanks!	01-19-2016	792	0
Online Registration Tool Is anyone using an online registration tool, such as GoSignMeUp? If so, what are you using and are there pros and cons to what you're using? Thanks!	01-19-2016	3875	4
Online Registration Tools Is anyone using an online registration tool, such as GoSignMeUp? If so, what are you using and are there pros and cons to what you're using? Thanks!	01-05-2016	493	0

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Re: Canvas Production Release Notes (2016-07-16)

Re: Pass / Fail Rubric Scenario - Ideas Wanted

Re: Pass / Fail Rubric Scenario - Ideas Wanted

Pass / Fail Rubric Scenario - Ideas Wanted

Re: Communication Ideas

Communication Ideas

Re: Collaborations Help

Re: Collaborations Help

Re: Collaborations Help

Collaborations Help

Re: Turnitin LTI Error

Re: Turnitin LTI Error

Turnitin LTI Error

Re: Quiz Timer and Question List Does Not Scroll w...

Re: Quiz Timer and Question List Does Not Scroll w...

Re: Due Date Dilemma

Due Date Dilemma

Re: New Videos Starring the New UI

New Videos Starring the New UI

Re: Possible LockDown Browser iPad App Bug

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