@AHZ You might also try checking the version of Safari on the ipad and disable cross-site tracking prevention. We have a note on the Canvas requirements page that reads "Safari 13.1 and later ...

Hi @SUEEVANS ! If you have an item bank under "Shared with me", you can "share" the item bank to your course and then it will display under the "This Course" banks. Try fol...

@GaoqiangHua - I'm sorry students are having trouble with the calendar. When they click on the calendar assignment in the Calendar, they should see a pop-up window with a title and details. Th...

Good news! It is now possible to add more time for New Quiz that is in progress. See Release Notes for 10/19/24. 

Hi, @christinawho - I wonder if the feature you're thinking of is the reassigning an assignment. You may want to check this out and see if it helps: How do I reassign an assignment in SpeedGra...

Hi @ReneaBrunner! The Mastery Connect testing site (https://student.masteryconnect.com/) should work on a Windows device from within a browser. Here is some guidance on Instructure Product softwar...

@DalilaHolguin-G - You should be able to generate a new Test ID and then these steps will work, as long as the tracker is not archived. However, be aware that if students are currently taking the ...

Hi @LauraIves! The passages have Lexile measures on them and we have those corresponding to particular grade ranges. Are you wondering about passages in the Mastery Item Bank or another item bank?...

Hi @ANNAGIBSON1! Yes, if the teacher edits the Privacy settings for the assessment to allow "Student Answers", then when a parent logs into the Mastery Connect Parent Portal, they can see ...

@AlyssaBehr - There may be something amiss with either the question, the assessment, or the passage. You could try creating a very simple passage and see if adding it gives an error, or try creati...