About

JenMurphyA
Jennifer Murphy
Rank:
Community Team
Title:
Product Documentation Specialist
Joined:
Feb 1, 2021 6:50:34 AM
Posts:
119
Solutions:
68
Likes Received:
33
Bio:
I have been working with the Instructure Community team as a product documentation specialist since 2021. I enjoy working with all of our products and making sure the user documentation is accurate, clear, and helpful!

Most Liked Posts

@AHZ You might also try checking the version of Safari on the ipad and disable cross-site tracking prevention. We have a note on the Canvas requirements page that reads "Safari 13.1 and later versions...
Likes: 3
@laura_kelly Lockdown Browser is now supported on Chromebooks and we are working with customers to transition from the Chromebook kiosk to LockDown Browser.  How do I install LockDown Browser? 
Likes: 2
Hi @josh , You are correct that sortable_name normally returns last name and first name with a comma in between. Could your data have changed? You might want to try last_name and first_name, just to s...
Likes: 2
You can now print quizzes in New Quizzes. How do I print a quiz in New Quizzes? - Instructure Community (canvaslms.com)
Likes: 2
Hi @JanetMarsden -  I'm sorry to hear you're experiencing this issue with Canvas. I'm going to move it to our Canvas Q&A area, since this is our Q&A area for additional products.Is this still happenin...
Likes: 2

Most Recent Posts

@l_m_vander_lubb - The feature @Chris_Hofer saw coming is now here! If your admin selects the "Enable Inbox Auto Response" checkbox in the Account Settings page, then instructors and students can set ...
Aug 6, 2024 10:45:11 AM
Good news, @Saniyah and anyone interested in this feature: The latest deploy of Canvas included a new "Mark All as Read" button on the Announcements index page! Hope you find it helpful! - Jen
Jul 5, 2024 6:39:39 AM
For those not using Safari, you can refer to this guide for information on allowing third-party cookies:How do I enable third-party cookies in my browser?  For more specifics, I would refer to your br...
Jun 23, 2024 8:49:21 AM
Hi, @am-bristol11  - Yes, auto closed captions are created with the new screen recording option in SpeedGrader. It takes a few minutes to process the subtitles/captions, but they are added automatical...
Jun 21, 2024 12:01:31 PM
Hi, @lisa-karakas! If you're using Chrome or Edge, you can now create recordings that include screen sharing as comments in the Canvas SpeedGrader. Captions are automatically added as well. Although n...
Jun 17, 2024 1:36:10 PM

Latest Badges

3 Events Hosted

3 Events Hosted

Earned: 2024-03-26

First Event Hosted

First Event Hosted

Earned: 2024-03-26

100 Replies Posted

100 Replies Posted

Earned: 2024-02-06

Instructure Community: 3 Year

Instructure Community: 3 Year

3 Years with Instructure Community

Earned: 2024-02-05