Here is what Respondus said: Hello Jane,
 
Thank you for contacting Respondus Support.
 
This is a known issue that we reported to Canvas. You'll want to contact Canvas Support...

Yes, thank you! I put a ticket in with Respondus today for an update and will let you all know if I learn anything. The work around is cumbersome but glad you figured it out and made this wonderful do...

Hello, Is there any updates on this problem? Jane

Hi, I checked my exam from student view and preview before the exam and the pictures were there. However, I will check this out again before our next exam as I'd like to populate new pictures and ...

Hi,Thank you for your quick response. When I gave my exam last week, older pictures showed up and these files are in the course in an Item Bank. Going forward, do you know if the older photos that cam...

Here is what Respondus said: Hello Jane,
 
Thank you for contacting Respondus Support.
 
This is a known issue that we reported to Canvas. You'll want to contact Canvas Support...

Yes, thank you! I put a ticket in with Respondus today for an update and will let you all know if I learn anything. The work around is cumbersome but glad you figured it out and made this wonderful do...

Hello, Is there any updates on this problem? Jane

Hi, I checked my exam from student view and preview before the exam and the pictures were there. However, I will check this out again before our next exam as I'd like to populate new pictures and ...

Hi,Thank you for your quick response. When I gave my exam last week, older pictures showed up and these files are in the course in an Item Bank. Going forward, do you know if the older photos that cam...