About

suzanne_r_david
Rank:
Community Participant
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Joined:
Oct 19, 2016 12:01:27 PM
Posts:
14
Solutions:
0
Likes Received:
25
Bio:
An amazing Instructure Community member

Most Liked Posts

Hi all,I hope that I am posting this in the correct place. I happen to have five students in my class this term that are blind or low vision, using either screen readers or high levels of screen magni...
Likes: 12
We are seeing the same issue (Mac, Safari, images not showing even with cross-site tracking and cleared data), but ONLY for images that were uploaded before a specific date. I haven't narrowed down th...
Likes: 2
One of the instructors that I support is having the same problem. She is on a Mac, using Safari 5.13, and the Grades page only loads the top of the page, with the shortcut icon. Clearing the cache doe...
Likes: 1
According to the Status page:Some Canvas Community redirects still not workingResolved - Users are now able to access the Canvas Community as expected.Aug 7, 14:20 MDT However, while some progress has...
Likes: 1
I can also echo the first issue. In additional to the behavior described when clicking the link, if the user clicks the preview icon to use the document previewer to view the file, the icon disappears...
Likes: 1

Most Recent Posts

I just spoke with an instructor on MacOS Big Sur (11.7.4), who is having the problem. It is definitely not browser-related, since she has the latest version of Chrome, as well as Safari, and both fail...
Mar 20, 2023 9:49:44 AM
@jonespm, Sorry, that should have been 15.3, not 3.15.According to the Canvas Community page, What are the browser and computer requirements for Instructure products?, Safari 15 should be fine.Yes, th...
Feb 22, 2023 5:53:10 PM
One of the instructors that I support is having the same problem. She is on a Mac, using Safari 5.13, and the Grades page only loads the top of the page, with the shortcut icon. Clearing the cache doe...
Feb 21, 2023 4:56:38 PM
I'm not clear on where you are trying to add the grades--on the Grades page or in the SpeedGrader for that assignment.If it's the Grades page (gradebook), you should be able to click into the cells in...
Sep 14, 2022 11:59:19 AM
According to the Status page:Some Canvas Community redirects still not workingResolved - Users are now able to access the Canvas Community as expected.Aug 7, 14:20 MDT However, while some progress has...
Aug 7, 2020 7:19:59 PM

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