About

mduran51
Matt Duran
Rank:
Community Participant
Title:
Joined:
Dec 7, 2021 10:03:43 AM
Posts:
14
Solutions:
1
Likes Received:
13
Bio:
An amazing Instructure Community member

Most Liked Posts

@dtod Support just got back to me that the engineering team is aware of the problem and are trying to reproduce it but don't have a timeline. Hopefully all this info will help get them to the right so...
Likes: 5
We're running in to the same problem as well -- this seems to be affecting our staff and students that are using Chrome version 96. So far we've gotten 6 staff and 1 student reporting this problem, al...
Likes: 3
We've been working on a thread here (https://community.canvaslms.com/t5/Canvas-Question-Forum/Gradebook-screen-is-blank-impacting-some-Chrome-users/m-p/495280#M162973) -- the quickest workaround is to...
Likes: 2
@audra_agnelly Yup! Opened it up on 12/1, waiting on word back for anything past the initial "we've received your ticket". Mostly on here trying to find just some common thread amongst this issue but ...
Likes: 2
Did they happen to mention what the bug was? I checked Chrome's bug list (link: https://bugs.chromium.org/p/chromium/issues/list?q=Type%3DBug-Regression%20target%3D96&can=2) for any regression bugs bu...
Likes: 2

Most Recent Posts

Support closed out our ticket on this and it looks like the help article has been updated to no longer show as open. No further reports on this, so glad this was worked on pretty quickly!
Dec 20, 2021 9:02:32 AM
We're finally getting reports that things have started returning to normal -- anyone else still seeing this issue? Looks like the Canvas post on is still lists the issue as open so curious if this is ...
Dec 15, 2021 8:49:55 AM
Yeah, getting mixed reports as well -- some folks reporting that it's working consistently, others not as much. 
Dec 13, 2021 9:56:56 AM
Hey there, we've been running into this problem since 12/1 as well. There's a thread here that we've tried to put as much information in as possible: https://community.canvaslms.com/t5/Canvas-Question...
Dec 10, 2021 3:12:05 PM
Protip -- if you're using Safari as your workaround, make sure to allow third party cookies, otherwise many LTIs won't load properly; I and a few teacher ran into this and it's not super apparent wher...
Dec 9, 2021 8:58:04 AM

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