Permissions shouldn't be an issue. I am able to generate pairing codes for existing accounts with no issues. It's probably due to the new accounts not accepting the ToS like you said. I apprec...

I checked and via API, I'm able to get their user data.POSTing a request to generate observer_pairing_codes gives this response unfortunately.{"status": "unauthorized","...

We had a similar issue with our users. The solution was to make sure Chrome was up to date. Supported BrowsersInstructure products support the current and previous major releases of the following brow...

This is a bit of a weird one. We are getting ready for the new school year and we just imported all of the new students that will joining the district. These students have never logged into their Canv...

Permissions shouldn't be an issue. I am able to generate pairing codes for existing accounts with no issues. It's probably due to the new accounts not accepting the ToS like you said. I apprec...

I checked and via API, I'm able to get their user data.POSTing a request to generate observer_pairing_codes gives this response unfortunately.{"status": "unauthorized","...

We had a similar issue with our users. The solution was to make sure Chrome was up to date. Supported BrowsersInstructure products support the current and previous major releases of the following brow...

This is a bit of a weird one. We are getting ready for the new school year and we just imported all of the new students that will joining the district. These students have never logged into their Canv...