Definitely try clearing your browsing data. I helped a faculty member with this yesterday and clearing the safari browsing data worked right away. Similar issues solved on Chrome.

Hi! That is the only way to get back into Screencast-o-matic. I know it is a tedious step, but it works!

Hello.I personally and many of the faculty I support have been having this issue as well. I noticed in another browser this did not happen, so what I did was clear the cache and browsing data, and the...

H jhough. When I have used the embed code in Canvas to embed the video, the annotations have not worked. It is only when I use the LTI app that I am able to have the annotations show. Since embedding ...

I hope they can address this issue here as well. I had several faculty bring this to our attention on our support team, and when I checked gradebooks from even prior semesters, it was easy to replicat...

I hope they can address this issue here as well. I had several faculty bring this to our attention on our support team, and when I checked gradebooks from even prior semesters, it was easy to replicat...

Hi! That is the only way to get back into Screencast-o-matic. I know it is a tedious step, but it works!

H jhough. When I have used the embed code in Canvas to embed the video, the annotations have not worked. It is only when I use the LTI app that I am able to have the annotations show. Since embedding ...

A faculty member I support recently was trying to download her captions and noticed that each time she tries, she is met with an error.  I tried myself and am having the same problems. Here is the err...

Definitely try clearing your browsing data. I helped a faculty member with this yesterday and clearing the safari browsing data worked right away. Similar issues solved on Chrome.