Hi rbelouali,  I was a bit unfamiliar with what the acronym of MOOC is, and what I found is this site, https://www.mooc.org/courses, For them, MOOC refers to "massive open online courses", but unfortu...

Hi rpsimon,  Thank you for checking out Studio! I would recommend, given the issues you're currently facing, looking into Studio quizzes as described in this guide. or looking into Studio more broadly...

Hi glparker, That would be my first suspicion as well, as you've listed off most other potential causes. I would recommend coordinating with Canvas support and ensuring the student has their cache cle...

Hi Bahadir, To my knowledge, Badges are only awarded based on email, and are permanently associated with that email, not first/last name. If this is adjustable at all, it would be adjusted by the inst...

Hello, While the user who posted this question may not be available, I wanted to include a reference to this guide to help anyone who comes across this issue in the future. The current process should ...

Hi jkruithof, While I'm not sure if it will work for you, you can take a look at the process for importing badges into a Backpack. You can see how to do so here, but outside of that method I'm not sur...

Hi glparker, That would be my first suspicion as well, as you've listed off most other potential causes. I would recommend coordinating with Canvas support and ensuring the student has their cache cle...

Hi MJM8486, Apologies for the late reply, hopefully you've already found your answer, but I think this is going to likely be the difference between free and paid tiers of Canvas badges and Canvas cred...

Hi Thomas,  Hopefully this issue has been resolved as it has been some time. If it hasn't, unfortunately without more information it's hard to say what that error actually is or means. I would recomme...

Hi Caitie,  Hopefully you've already located your answer regarding this question as it has been some time. If you haven't, it appears this is referenced in this guide, and may be something that you ha...