I'm not one of our Focus users, so I am unsure of the version, but I do have some positive news to share. This weekend, I was finally escalated to SIS L2 and had a tech there who was helpful. They...

Yes, that's the same error we all get. You have to remaster to force them to sync. I put directions for that above. It is working for our district's teachers.

The remaster of the gradebook has been working for our teachers.  For the differentiation tag issue mentioned above, we had to enable it in our instance for our teachers to be able to use it. If the n...

We have two instances of Canvas. It has been working well in our main instance, but in our instance that is for one school only, it has not. I put in a ticket with Instructure on this. You may want to...

Have you tried a remaster? If you don't know how to do this, go to Grade Sync, Utilities, and then choose Remaster.

We have two instances of Canvas. It has been working well in our main instance, but in our instance that is for one school only, it has not. I put in a ticket with Instructure on this. You may want to...

Yes, that's the same error we all get. You have to remaster to force them to sync. I put directions for that above. It is working for our district's teachers.

Have you tried a remaster? If you don't know how to do this, go to Grade Sync, Utilities, and then choose Remaster.

The remaster of the gradebook has been working for our teachers.  For the differentiation tag issue mentioned above, we had to enable it in our instance for our teachers to be able to use it. If the n...

I'm not one of our Focus users, so I am unsure of the version, but I do have some positive news to share. This weekend, I was finally escalated to SIS L2 and had a tech there who was helpful. They...